If your travel plans change, please remember to cancel within 48 hours to allow other paws to make their reservations. See cancellation policy for holiday and high season requirements.
HEALTH REQUIREMENTS: The following current, up to date vaccinations are required: Rabies, Distemper/Parvo, biannual Bordetella (Kennel Cough). Frontline (or similar) monthly flea and tick preventative medication is also required. Please have your vet's office call or email us confirmation or bring photocopies upon check-in.
If your travel plans change, please remember to cancel in accordance with our cancellation policy. If we do not receive your cancellation in time, or if you are a no-show, the credit card on file will be charged for the reservation in its entirety.
FOOD REQUIREMENTS:
In addition to our health requirements, we ask that you please bring only the amount of food your paw will need for the duration of his stay.
Food should be poly bagged per meal with a couple extra just in case.
All medicine to be in pill boxes with written instructions.
CHECK-IN/CHECK-OUT:
Standard Hotel Check Out is 11:00 AM, seven days a week*. After 11:00 AM $25 for first dog and $20 for additional dog. After 3:00 PM an overnight charge will be incurred
If you need to change your arrival times, please text us in advance. Text us when you are 15 minutes away. When you arrive, please park in a parking spot by the privacy fence. Remain in your car and text you are here. We will text back where to bring your dogs which will be front door or privacy fence gate. This helps us keep the dogs safe that are here.
* Front desk is closed New Year's Day, 4th of July, Thanksgiving Day & Christmas Day.
CANCELLATION POLICY:
Please cancel 48 hours prior to check in date except for the following.
Advance notice for cancellation:
Fourteen (14) days in advance of the high season reservations that include November 20 – November 30 and December 22 – January 2.*
Seven (7) days in advance for holiday reservations that include Memorial Day, 4th of July, or Labor Day
One (1) business day for non-holiday reservations
*I will require a $50 deposit for a high season reservation and holiday reservation. Please cancel prior to the 14 or 7 business days to receive your refund.
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